Pricing
Pick a plan. The first month is on us.
Practice Starter
For single-location practices getting their calls under control.
$499/mo
+ one-time setup
- 24/7 AI phone answering
- Your real prices, never invented ones
- Appointment requests + confirmations
- Call summaries and transcripts
- English + Spanish
- Most popular
Practice Pro
For busy practices that need calls booked, not just answered.
$799/mo
+ one-time setup
- Everything in Practice Starter
- Direct booking into many practice systems — tell us yours and we'll confirm before you pay.
- Custom call routing and escalation rules
- After-hours and overflow coverage
- Monthly performance review
Medical/HIPAA
For practices that need a BAA and stricter clinical guardrails.
$1,199/mo
+ one-time setup
- Everything in Practice Pro
- Business Associate Agreement (BAA)
- HIPAA-configured recording + retention controls
- Role-based access to call data
- Priority support
Enterprise
For multi-location groups and healthcare organizations. Custom pricing.
Custom
Tailored to your organization
- Volume minutes and multi-location routing
- Custom integrations
- Dedicated onboarding and support
- Custom reporting
Honest about setup fees
Standard setups: setup fee fully refunded if you cancel in your first 30 days. Integrated setups (we connect the practice system you use, once we've confirmed we can): setup covers real engineering work and is non-refundable — we tell you which applies before you pay a dollar.
The math
Compared to another front desk hire.
Not a replacement for your team — a replacement for voicemail, hold music and the calls nobody got to.
| Additional front desk hire | CliniRelay | |
|---|---|---|
| Monthly cost | $3,400 – $4,800 (wages + payroll tax) | $499 – $1,199 |
| Hours covered | ~40/week, minus breaks | 24 / 7 / 365 |
| Calls during lunch and after 5 | Voicemail | Answered |
| Simultaneous calls | One at a time | Multiple calls at once — no busy signal, no voicemail |
| Sick days, PTO, turnover | Constant | None |
| Spanish coverage | If you hire for it | Included |
| Time to onboard | 2 – 6 weeks | As early as 48 hours |
FAQ